Last Updated: May 2026
By accessing or using the Biogency website and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please refrain from using our services.
Biogency products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person.
When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
We ship from Australia to various international destinations. All shipping timelines provided are estimates. Biogency is not responsible for customs delays or import duties/taxes incurred in your destination country. Please check your local regulations before purchasing.
We stand by our 100% satisfaction guarantee. If you are not satisfied with your purchase, you may request a refund within 30 days of receipt. Please contact our support team at support@biogency.com.au to initiate the process. Returned items must be in their original packaging.
All content on this website, including text, graphics, logos, images, and product formulas, is the property of Biogency or its content suppliers and is protected by Australian and international copyright laws.
You are prohibited from using our products for any illegal or unauthorized purpose. Furthermore, you may not resell our products on third-party marketplaces (such as Amazon, eBay, or others) without express written permission from Biogency.
To the maximum extent permitted by Australian law, Biogency shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.
These Terms & Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts in New South Wales.
We reserve the right to update or change these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this website.
